Support – Page 3 – Winthrop Development Consultants Blog

Integration Manager Customer Address Update does not generate an error and does not update

Posted on 28 April 2011 Posted in Developing For Dynamics GP Tagged with Dawn Langlie, Integration, Integration Manager, NDM, Support 3 Comments

This is a reposting of an article Dawn Langlie originally wrote on my Developing for Dynamics GP blog.

I worked on a Integration Manager 2010 case recently for a Customer update integration. We ran across an issue when the customer you are updating has the Send Email Statement box marked in the Customer Maintenance Option window. I also had the previous Customer’s address getting updated with the information from the Customer that had the Send Email Statements marked.

Common Support Debugging Tool Myths – Fact or Fiction?

Posted on 19 April 2011 Posted in Developing For Dynamics GP Tagged with Performance, Support, Support Debugging Tool 6 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

I have just returned from Microsoft Dynamics Conference 2011 Atlanta conference, and based on the feedback during the sessions that Mariano and I presented as well as comments from the session evaluations, I thought it would be worth discussing some of the common Support Debugging Tool (SDT) myths.

Support Debugging Tool Build 14 released

Posted on 1 December 2010 Posted in Developing For Dynamics GP Tagged with Dexterity, Security, Support, Support Debugging Tool, Tools 13 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

It has been a while since we had a new build of the Support Debugging Tool for Microsoft Dynamics GP. So we have decided to release Build 14. This is primarily a maintenance release with bug fixes, minor enhancements and a couple of new features. This build can be installed over the top of any existing installed build without needing to remove the old build first.

Using the Support Debugging Tool to automatically start logging

Posted on 2 September 2010 Posted in Developing For Dynamics GP Tagged with Application, Support, Support Debugging Tool 2 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

I was planning to write about a different topic, but that will have to wait until next week now. The reason is that the all powerful Mark Polino has declared this week to be a Support Debugging Tool week.

Support Debugging Tool Build 13 released

Posted on 12 May 2010 Posted in Developing For Dynamics GP Tagged with Dexterity, Security, Support, Support Debugging Tool, Tools 7 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

As mentioned in my previous post, we needed a new build of the Support Debugging Tool for Microsoft Dynamics GP to work properly with the released build of Microsoft Dynamics GP 2010.

Update to Support Debugging Tool For Build 12

Posted on 9 March 2010 Posted in Developing For Dynamics GP Tagged with Dexterity, GP 2010, Support, Support Debugging Tool, Tools 1 Comment

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

I admit it. I broke it …. well, just a little bit.

Yesterday, I found out that the XML Table Import window in the Support Debugging Tool was failing to work. It would just say “0 Tables imported”. This issue was caused by the changes to provide the Profile functionality to XML Table Export in build 12.

Support Debugging Tool for Microsoft Dynamics GP 2010 Beta

Posted on 28 February 2010 Posted in Developing For Dynamics GP Tagged with Dexterity, GP 2010, Security, Support, Support Debugging Tool, Tools 4 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

Following on from the release of Support Debugging Tool Build 12, I am pleased to announce the release of the Support Debugging Tool for Microsoft Dynamics GP 2010 Beta.

Support Debugging Tool Build 12 released

Posted on 16 February 2010 Posted in Developing For Dynamics GP Tagged with Dexterity, Security, Support, Support Debugging Tool, Tools 21 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

Some of you might have had a sneak peak at a few of the new features in build 12 of the Support Debugging Tool for Microsoft Dynamics GP when an early beta version was demonstrated at the Microsoft Dynamics GP Technical Conference 2009. Since then there have been many other changes and improvements.

Trouble with pass through sanScript

Posted on 22 October 2009 Posted in Developing For Dynamics GP Tagged with Dave Dusek, Dexterity, NDM, Support 1 Comment

This is a reposting of an article Dave Dusek originally wrote on my Developing for Dynamics GP blog.

Here is another post about an interesting support incident. I kind of like sharing these interesting cases with you in this format, so I think I will try to keep doing that. I hope you enjoy these cases.

Dexterity Chunk file wouldn’t merge

Posted on 8 October 2009 Posted in Developing For Dynamics GP Tagged with Dave Dusek, Dex.ini, Dexterity, NDM, Support 8 Comments

This is a reposting of an article Dave Dusek originally wrote on my Developing for Dynamics GP blog.

This blog post is about a Dexterity support incident that I recently had that ended up to be more difficult than I originally thought. This one should have been easy, when a chunk doesn’t merge, it’s usually always easy. Except this case. The background is the following.

Installing the Support Debugging Tool for Microsoft Dynamics GP FAQ

Posted on 4 August 2009 Posted in Developing For Dynamics GP Tagged with Application, Dex.ini, Support, Support Debugging Tool 6 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

I have been asked a few times recently about installing the Support Debugging Tool for Microsoft Dynamics GP on a live system. This post covers some of the Frequently Asked Questions about installing the tool.

Support Debugging Tool Build 11 released

Posted on 4 June 2009 Posted in Developing For Dynamics GP Tagged with Dexterity, Security, Support, Support Debugging Tool, Tools 15 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

Over the last few months I have been working hard on the next build of the Support Debugging Tool for Microsoft Dynamics GP. After just over 130 hours of development, testing and documenting it is finally ready for release. I have made over 30 significant changes to the tool which will make the existing features more robust as well as adding functionality and some completely new features.

Support Debugging Tool Build 10 released

Posted on 17 December 2008 Posted in Developing For Dynamics GP Tagged with Dexterity, Security, Support, Support Debugging Tool, Tools 11 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

Some of you might know that I have been busy working on the next build of the Support Debugging Tool for Microsoft Dynamics GP. If you did not know… well… you do now.

Support Debugging Tool – The wait is over

Posted on 2 September 2008 Posted in Developing For Dynamics GP Tagged with Community, Dexterity, Discussions, Forums, Newsgroups, Support, Support Debugging Tool, Tools 25 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

Fantastic news for the all the partner consultants and developers in the Dynamics GP community.

Support Debugging Tool for Microsoft Dynamics GP

Posted on 29 July 2008 Posted in Developing For Dynamics GP Tagged with Dexterity, Support, Support Debugging Tool, Tools 49 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

You may have heard about the Support Debugging Tool for Microsoft Dynamics GP. A sneak preview of the tool was shown at the Microsoft Dynamics GP Technical Airlift 2008 in May and it was extremely well received. The demo was a little premature as the tool’s release to the partner community was still in the planning stage, but the opportunity to show what it can do to the partners at the conference could not be missed.

Tag: Support