Support – Page 2 – Winthrop Development Consultants Blog

Support Debugging Tool Build 17 hotfix 2 released

Apr 11, 2013 Tagged with Dexterity, Security, SQL, Support, Support Debugging Tool, Tools 6 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

Following on from the release of the Support Debugging Tool Build 17 hotfix, I am releasing a hotfix 2 build.

It turns out that some of the changes in the way the Support Debugging Tool adds buttons to the Standard Toolbar were still not perfect. We had a few reports that when the SDT dictionary was installed, newly created users would be missing their menus. The solution was to remove the SDT from the system and recreate the user, or to use SQL to drop the contents of the menu and toolbar tables, which will force them to be recreated.

Developing For Dynamics GP

Support Debugging Tool Build 17 hotfix released

Jan 30, 2013 Tagged with Dexterity, Security, SQL, Support, Support Debugging Tool, Tools 2 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

Just before I went on leave over Christmas and New Year, I announced the release of the Support Debugging Tool Build 17.

Developing For Dynamics GP

Support Debugging Tool Build 17 released

Dec 20, 2012 Tagged with Dexterity, Security, SQL, Support, Support Debugging Tool, Tools 7 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

With the release of Microsoft Dynamics GP 2013, I am pleased to announce the release of Build 17 of the Support Debugging Tool for Microsoft Dynamics GP for versions 10.0, GP 2010 (v11.0) and GP 2013 (v12.0).

Developing For Dynamics GP

Identifying the cause when Microsoft Dynamics GP crashes with the Support Debugging Tool

Nov 4, 2012 Tagged with Application, Exception, Support, Support Debugging Tool 2 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

A recent support case again highlighted how useful the Support Debugging Tool for Microsoft Dynamics GP can be. This time the customer was having an issue where Microsoft Dynamics GP was crashing while they were working in a specific window.

Developing For Dynamics GP

How to Fix a MBS_Grant_IMPERSONATE Error from the Support Debugging Tool

Oct 2, 2012 Tagged with Exception, Support, Support Debugging Tool No Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

While we are troubleshooting error messages from the Support Debugging Tool, I had another one reported last week.

Developing For Dynamics GP

How to Fix a This version of Support Debugging Tool is incompatible Error

Oct 1, 2012 Tagged with Exception, Support, Support Debugging Tool 1 Comment

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

This is another issue which can come up every now and then when installing the Support Debugging Tool.

Developing For Dynamics GP

How to Fix a Setup File is from a later version Error from the Support Debugging Tool

Sep 30, 2012 Tagged with Exception, Support, Support Debugging Tool 1 Comment

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

This issue with the Support Debugging Tool has occurred a few times recently after installing the latest version of the Support Debugging Tool.

Developing For Dynamics GP

Microsoft Dynamics GP Home Page is dependent on Short File Names

Aug 21, 2012 Tagged with Application, Exception, Support 3 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

I solved an interesting case yesterday and thought I would share the details with you.

The partner had installed Microsoft Dynamics GP 2010 R2 on a new Terminal Server and everything was working except the Home Page was not being rendered correctly.

Developing For Dynamics GP

How to Fix a Write to Setup File Aborted Error from the Support Debugging Tool

Aug 12, 2012 Tagged with Exception, Support, Support Debugging Tool 2 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

This minor issue with the Support Debugging Tool has raised its head a few times, so I thought I would explain what is happening and how to resolve it.

Developing For Dynamics GP

Using Support Debugging Tool Non-Logging Triggers

Jul 15, 2012 Tagged with Dexterity, Support, Support Debugging Tool 3 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

This is the fourth in a series of articles that are designed to help you understand how the Support Debugging Tool works and how you can leverage its different features. In the past, I have described features without explaining how these features can be used and what the differences between different modes is. With this series I hope to remedy that situation.

Tag: Support