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Recently an issue came up on a customer’s system and today another customer had a similar issue. I thought it would be worth writing it up on the blog to help others who come across it.
The issue is an error when attempting to save data within Microsoft Dynamics GP resulting in a dialog in the form below:
Unhandled database exception: A save operation on table ‘XXXX’ (45).
Recently, Mike from Thybar Corporation contacted me about an issue he was seeing in Microsoft Dynamics GP v18.7 with General Journal document attachments.
Journal Entry attachments that had been added before upgrading Microsoft Dynamics GP to v18.7 could no longer be viewed from the Journal Entry Inquiry window after the upgrade.
This article is an update to previous articles about errors on temporary tables when using Microsoft Dynamics GP. We have seen a recent increase in issues of this type as well as a misunderstanding of what is happening to cause the issues.
The issue shows as a dialog with a message like:
An open operation on table ‘MBS_sySecurityView’ failed because the path does not exist
An open operation on table ‘WDC_Field_Security_Tag_TEMP’ failed because the path does not exist
An open operation on table ‘IV_Reconcile_PO_TEMP’ has an incorrect record length.
The name of the table can vary but the examples above include a couple of common ones from products I created, being GP Power Tools and Field Level Security (Advanced Security). However, this issue is due to the Windows environment and has nothing to do with the Dexterity product or SQL Server.
In the forums recently, I have noticed an increase in threads reporting issues with sending emails using MFA (Multi Factor Authentication) from Microsoft Dynamics GP.
It is possible that you are facing a permissions issue with the App Registration in Azure AD which needs to be resolved before emailing will work smoothly again.
A recent support case was reported where a site updated to GP Power Tools Build 29 and after the installation a separate Windows Application stopped working.
Initially, the only way the customer was able to get this application working again was to rebuild the workstation by re-imaging back to a clean Windows installation. After a bit of troubleshooting, we were able to identify the cause of the issue.
I recently had a partner contact me when they were doing an upgrade and Microsoft Dynamics GP was crashing upon launching the application. As Winthrop products were installed, we were looking initially to see if the problem was caused by GP Power Tools or Visual Studio Integration Toolkit.
Short Answer: Removing the Winthrop products did not fix the problem …
Back in October when Microsoft Dynamics GP 18.4 (October 2021) was first released, a problem was identified that affected Australian customers. This was discussed in the article:
This previous crashing issue was caused by a version mismatch on the Visual Studio Tools Addin DLL that provides the ABN (Australian Business Number) Lookup via a webservice to the ABR (Australian Business Register).
A couple of Australian partner consultants have contacted me today and yesterday about an issue with the Microsoft Dynamics GP Version 18.4 release.
After installing with selecting the country of Australia, it will fail to launch GP application generating an “An error occurred while loading or initializing an addin” Error.
[Edit] There is a new related issue with missing functionality with the March 2022 hotfix release, see
With the release of the GP Power Tools build 28.6 hotfix, a couple of sites have reported that GP Power Tools says it is not registered and then causes Microsoft Dynamics GP to crash if you attempt to open the registration window.
[Edit] This issue is resolved permanently with the GP Power Tools build 28.7 hotfix.
The cause of the issue has been identified and a simple solution is available. We are working with the 3rd party developers involved to prevent the situation occurring in future.
Over the last week, there has been a Microsoft security update released via Windows Update which is causing graphics on Microsoft Dynamics GP Report Writer reports to show as black boxes.
The Microsoft Dynamics GP support team is aware of the issue and is working to find a resolution. The current work around is to roll back the Windows Updates that caused the issue and pause updates to prevent them from being installed again.
[Edit] 20-Mar-2021: The Windows team have released a fix for this issue, it look’s like it needs to be installed manually. Please see the updates on both the articles from the Dynamics GP Support team and from Beat Bucher (links below).