Today, we have an interesting support case where the installer for a Winthrop Development Consultants product failed to complete with the following error message:

• A version of Microsoft Dynamics GP Process Server (DPS.exe) is currently running, please exit the application and click Retry or click Cancel to exit the installer.

The customer said they were not using the Microsoft Dynamics GP Process Server or Process Monitor.

To ensure the install works without issues, the installer checks for any processes running with the filename of the executable being one of the following:

• Dynamics.exe
• DPS.exe
• DPM.exe

So, we asked the customer to check for those processes running on the machine.

They discovered that Envisage Software’s Post Master Enterprise fir Dynamics GP service was running, this service uses the Dynamics Process Server dps.exe. Once they stopped the Post Master Service, the installer was able to complete and then the service could be restarted.

Here is a screenshot of the error:

This issue has been resolved in the installers released in June 2025, including:

• Visual Studio Integration Toolkit Build 20.1.
• Batch Posting Service Toolkit Build 15.1.
• GP Power Tools Build 32.1

Hope you find this information helpful.

Also see Installer Error: Microsoft Dynamics GP Process Monitor (DPM.exe)

David

20-Jun-2025: Added link to DPM.exe article.

This article was originally posted on http://www.winthropdc.com/blog.