#MSTeams Setting Up Microsoft Teams to Allow External Meeting Participants to Take Control (Updated)

Microsoft Teams is a great screen sharing tool for collaboration and support (once you can successfully log into the correct organization). However, a change made to the default policy settings a little while ago has meant that External Meeting Participants (anyone from outside of the organization) are unable to request or take control.
If you have ever had to “drive” someone through a complex set of steps when they are unfamiliar with the application’s interface, you will know that this makes support time consuming and very frustrating.
