Support Debugging Tool – Page 3 – Winthrop Development Consultants Blog

Developing For Dynamics GP

Using Support Debugging Tool Non-Logging Triggers

Jul 15, 2012 Tagged with Dexterity, Support, Support Debugging Tool 3 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

This is the fourth in a series of articles that are designed to help you understand how the Support Debugging Tool works and how you can leverage its different features. In the past, I have described features without explaining how these features can be used and what the differences between different modes is. With this series I hope to remedy that situation.

Developing For Dynamics GP

Support Debugging Tool Build 16 Hotfix released

Jul 12, 2012 Tagged with Dexterity, Security, SQL, Support, Support Debugging Tool, Tools 1 Comment

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

It has been a while since Support Debugging Tool Build 16 was released back in January 2012.

While I have not been able to invest much time in adding new features to the Support Debugging Tool (SDT), I have been able to fix a few issues which have been reported by the community.

Developing For Dynamics GP

Security Settings are not working for a Company

Jun 26, 2012 Tagged with Application, Security, Support Debugging Tool 2 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

This issue has come up a number of times over the years and was raised again recently in a support case.

Developing For Dynamics GP

Understanding the Support Debugging Tool Series

Jun 25, 2012 Tagged with Dexterity, SQL, Support, Support Debugging Tool No Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

Welcome to a series of articles that are designed to help you understand how the Support Debugging Tool works and how you can leverage its different features. In the past, I have described features without explaining how these features can be used and what the differences between different modes is. With this series I hope to remedy that situation.

Developing For Dynamics GP

Controlling Support Debugging Tool Automatic Debugger Mode

Jun 25, 2012 Tagged with Dexterity, SQL, Support, Support Debugging Tool 2 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

This is the third in a series of articles that are designed to help you understand how the Support Debugging Tool works and how you can leverage its different features. In the past, I have described features without explaining how these features can be used and what the differences between different modes is. With this series I hope to remedy that situation.

Developing For Dynamics GP

Controlling Support Debugging Tool Manual Logging Mode

Jun 20, 2012 Tagged with Dexterity, SQL, Support, Support Debugging Tool 6 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

This is the second in a series of articles that are designed to help you understand how the Support Debugging Tool works and how you can leverage its different features. In the past, I have described features without explaining how these features can be used and what the differences between different modes is. With this series I hope to remedy that situation.

Developing For Dynamics GP

Understanding Support Debugging Tool Logging Modes

Jun 14, 2012 Tagged with Dexterity, SQL, Support, Support Debugging Tool 3 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

This is the first in a series of articles that are designed to help you understand how the Support Debugging Tool works and how you can leverage its different features. In the past, I have described features without explaining how these features can be used and what the differences between different modes is. With this series I hope to remedy that situation.

Developing For Dynamics GP

Drilling back to Project Accounting Inventory Transfer Inquiry Zoom

Feb 17, 2012 Tagged with C#, NDM, Patrick Roth, Support Debugging Tool, Visual Studio Tools 2 Comments

This is a reposting of an article Patrick Roth originally wrote on my Developing for Dynamics GP blog.

A few days ago, a user posted a question on the Dynamics GP forums.

Developing For Dynamics GP

Quick Tip: Solving Dexterity Trigger Clashes

Jan 31, 2012 Tagged with Best Practice, Development Tools, Dexterity, Quick Tips, Support Debugging Tool 6 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

In a recent support case, I had the rare situation where Dexterity Triggers clashed. Dexterity allows third party developers to create triggers against various events and scripts in a Dexterity application (like Microsoft Dynamics GP).

Developing For Dynamics GP

How to configure SQL Profile Tracing using the Support Debugging Tool

Jan 15, 2012 Tagged with Application, SQL, Support, Support Debugging Tool 2 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

Following the release of Build 16 of the Support Debugging Tool, I want to take you through how to configure the SQL Profile Tracing functionality so you can gain the benefits of this awesome feature.

The Support Debugging Tool has always been able to capture a DEXSQL.LOG of the communication between the Dynamics GP Application and the SQL Server, but when a Stored Procedure is called on the SQL Server, we lose visibility of what is actually happening at the SQL Server. Now with SQL Profile Tracing we can see exactly what is happening at the server as well and match this information with other logs we have at the user interface, Dexterity application and SQL Server levels.

Developing For Dynamics GP

Support Debugging Tool Build 16 released

Jan 5, 2012 Tagged with Dexterity, Security, SQL, Support, Support Debugging Tool, Tools 19 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

A week into the New Year and no posts…. what’s happening? Read on to understand where all my spare time has been going….

After over four months of development, testing and documentation, I am thrilled to announce that build 16 of the Support Debugging Tool is now available for download from PartnerSource. This build has over 50 changes and focuses on functionality for logging and debugging issues with Microsoft Dynamics GP, while still having some improvements for the database or application Administrator.

Developing For Dynamics GP

Quick Tip: Using SQL to return the number of records in a Table

Nov 13, 2011 Tagged with Application, Best Practice, SQL, Support Debugging Tool 11 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

Now I am sure there are people out there that will be thinking that this is a silly topic for a blog article. Surely everyone knows how to get the number of records from a SQL table using the COUNT(*) function?

Developing For Dynamics GP

The Importance of Selecting the Correct Extender Key Fields

Oct 25, 2011 Tagged with Application, Extender, SQL, Support, Support Debugging Tool 2 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

I have had a couple of recent cases which highlighted the importance of selecting the correct Key fields when creating Extender objects. Both of the cases involved adding additional user defined fields to an existing Microsoft Dynamics GP window using an Extender Window Object. In both cases, the incorrect fields were selected in the Key Fields section of the Extender Windows setup window which caused undesired behaviour.

Developing For Dynamics GP

Creating a Support Debugging Tool Non-Logging Trigger to run after login

Sep 11, 2011 Tagged with Dexterity, Support Debugging Tool 2 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

This little hint might be handy if you are trying to use the Support Debugging Tool to create a non-logging trigger to run some code after a user logs in.

The Support Debugging Tool uses a trigger after the Add_Successful_Login_Record global procedure (see more information below) to start its initialization after a user has logged in. Part of this process is starting triggers marked to Automatically Start on Login.

Developing For Dynamics GP

How to display more than 80 characters of an Extender Long String field in reports using the Support Debugging Tool

Sep 8, 2011 Tagged with Application, Extender, Report Writer, Support, Support Debugging Tool 3 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

Here is another support case that was resolved simply and quickly using the Support Debugging Tool.

The customer was using Extender to add an additional comment to the inventory stock transfer transaction. They created an Extender ID “ST_COMMENTS” and used the Long String field type in Extender which is a 255 character string. This worked fine.

Developing For Dynamics GP

21 Reasons why every workstation should have the Support Debugging Tool installed

Aug 30, 2011 Tagged with Application, Best Practice, Support, Support Debugging Tool 3 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

As I perform my role in the Asia Pacific Microsoft Dynamics GP support team I am finding that more and more sites already have the Support Debugging Tool for Microsoft Dynamics GP installed. This makes my job much easier as there are many features of the tool that help a support engineer diagnose and resolve technical issues.

Developing For Dynamics GP

The Creation of the Support Debugging Tool

Aug 18, 2011 Tagged with Application, History, Support, Support Debugging Tool 6 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

If you have seen me present on the Support Debugging Tool for Microsoft Dynamics GP, you know that I usually give a brief overview of why the tool was created. After a chat with my co-presenter, Mariano Gomez, The Dynamics GP Blogster, I decided that it would be worth explaining a bit more about the support case which is responsible for the creation of the tool.

Developing For Dynamics GP

Using the Support Debugging Tool with Real Life Examples

Aug 4, 2011 Tagged with Application, Blogsphere, Support, Support Debugging Tool 1 Comment

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

You know that I love the Support Debugging Tool and think that it is a wonderful tool to help administer and support your Microsoft Dynamics GP systems. Well, as the creator of the tool, I will admit that I am just a little biased.

But, it is really cool and exciting for me when I see other people in the community use the Support Debugging Tool in various ways to solve problems.

Last week Mariano, Siva and Rubal all posted articles on using the Support Debugging Tool. Mariano even used the new feature in Build 15 which allows non-logging triggers to programmatically start and stop a logging trigger so that the captured logs are surgically targetted to the problem area.

Developing For Dynamics GP

Support Debugging Tool Build 15 update released

Jul 26, 2011 Tagged with Dexterity, Security, Support, Support Debugging Tool, Tools 3 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

IMPORTANT NOTICE: The Support Debugging Tool is now GP Power Tools from Winthrop Development Consultants (https://winthropdc.com/GPPT)

As mentioned in the post, Support Debugging Tool Build 15 released, the Support Debugging Tool for Microsoft Dynamics GP build 15 was released at the end of June with a build labelled as Last Modified: 28-Jun-2011.

Developing For Dynamics GP

Troubleshooting issues caused by customizations

Jul 14, 2011 Tagged with Application, Support, Support Debugging Tool 6 Comments

This is a reposting of an article I originally wrote on my Developing for Dynamics GP blog.

I had been planning to write this post after I was able to resolve a recent support case really quickly using the Support Debugging Tool. Then Christina wrote her post on Troubleshooting Tips and Tricks and it makes this post even more relevant.