Support Debugging Tool

Dynamics, GP, GP Power Tools, Microsoft, News, Products, Support Debugging Tool

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David Meego - Click for blog homepageYesterday marked the 20th Anniversary of the creation of the MBS Support Debugging Tool. This was the original name of the Dexterity based Tool originally created by David Musgrave while he was an Escalation Engineer on the Asia Pacific customer services and support team for Microsoft Dynamics GP.

The tool was released publicly to partners two years later on 03-Sep-2008 as the Support Debugging Tool (dropping the MBS prefix). With the help of Pam Mishialek, David secured the rights to the software, and it was renamed and re-released on 07-Jul-2015 as GP Power Tools.

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2010, 2013, 2013 R2, 2015, 2015 R2, 2016, 2016 R2, Dynamics, GP, GP Power Tools, Microsoft, News, Products, Support Debugging Tool

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David Meego - Click for blog homepageAfter months of work, I am extremely excited to announce that GP Power Tools for Microsoft Dynamics GP (GPPT) Build 22 is now available for download. Please update your systems to get all the new features.

GP Power Tools was previously known as Support Debugging Tool (SDT), which was discontinued in October 2014. If you are still using the previous product, please upgrade to the supported and much better GP Power Tools product.

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GP Power Tools, News, Products, Support Debugging Tool

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David Meego - Click for blog homepageA couple of days ago GP Power Tools turned ten years old.

On the 30th August 2006, I decided to create a tool to help identify the cause of a non-reproducible error that was the issue reported in a long running, escalated support case.

This was the first build of the “MBS Support Debugging Tool“.

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2010, 2013, 2013 R2, 2015, 2015 R2, 2016, Dynamics, GP, GP Power Tools, Microsoft, News, Products, Support Debugging Tool

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David Meego - Click for blog homepageI am pleased to announce that the next build of GP Power Tools for Microsoft Dynamics GP (GPPT) is now available for download.

GP Power Tools was previously known as Support Debugging Tool (SDT), which was discontinued in October 2014. If you are still using the previous product, please upgrade to the supported and much better GP Power Tools product.

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Dynamics, GP, GP Power Tools, GPUG, Microsoft, Products, Support Debugging Tool

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David Meego - Click for blog homepageAfter the huge success at the GPUG Summit 2015 conference, Beat Bucher MVP and I will be presenting an encore performance of our GP Power Tools (GPPT) session as a webinar.

Even though the session title mentions the Support Debugging Tool (SDT), the session focusses on GP Power Tools. This is because the Support Debugging Tool has been discontinued since October 2014 and replaced by GP Power Tools.

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2010, 2013, 2013 R2, 2015, 2015 R2, Dynamics, GP, GP Power Tools, Microsoft, Products, Support Debugging Tool

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David Meego - Click for blog homepageIf you follow this blog, I am sure you already know that GP Power Tools has been released through my distribution and support partner, Mekorma, for Microsoft Dynamics GP 2010, GP 2013 and GP 2015.

The question I am hearing now from existing Support Debugging Tool sites is:

“Now that GP Power Tools is available, what happens to my Support Debugging Tool installation?“.

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2010, 2013, 2013 R2, 2015, 2015 R2, Dynamics, GP, GP Power Tools, Microsoft, News, Products, Support Debugging Tool

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David Meego - Click for blog homepageNow that GP Power Tools has been out for a little while and I have recently released a hotfix that improves the installer as well as fixes some issues found with the tool, it is time to explain how the installer works and answer some frequently asked questions.

Please note that some of the information in this article only relates to the build 20 hotfix (Last Modified: 19-Aug-2015) or later. If you are unsure what build you have, just go and download the latest installer from the Winthrop website. If you look at the installer’s properties, the File Version will show as XX.0.20.4 or later.

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2010, 2013, 2013 R2, 2015, 2015 R2, Dynamics, GP, GP Power Tools, Microsoft, Products, Support Debugging Tool

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David Meego - Click for blog homepageNow that the GP Power Tools Public Beta is out there, I know that people will not read the user guide documentation (GPPTools.pdf).

So I thought it would be worth while mentioning some guidelines to make the install as smooth as possible.

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2010, 2013, 2013 R2, 2015, 2015 R2, Dynamics, GP, GP Power Tools, Microsoft, News, Products, Support Debugging Tool

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David Meego - Click for blog homepageToday, I am announcing a free public beta of GP Power Tools for Microsoft Dynamics GP versions 11.0 (GP 2010), 12.0 (GP 2013) and 14.0 (GP 2015).

As you know, I have been working extremely hard on getting GP Power Tools for Microsoft Dynamics GP ready for release and now it is time to get some feedback.

GP Power Tools is the next generation replacement for the Support Debugging Tool.

Read on for more details …

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